The Horizon Group
February 20, 2024
Job Type
Salary Range


IT Infrastructure Specialist

The Horizon Group is searching for an IT Infrastructure Specialist for one of our clients located in New York City. Our client is a full-service boutique investment bank catering to growth-minded, high-net worth individuals, family offices, small-to-midsized institutions, entrepreneurs, and founders. Our client’s advisors are empowered with the most advanced analytical and technological resources in the financial services industry which gives them a cutting-edge advantage in finding investment opportunities across all sectors in any market condition.

As an IT Infrastructure Specialist, you will provide technical assistance to end-users for computer hardware, software and network issues. You will install, upgrade and troubleshoot hardware and software systems.

  • Monday through Friday
  • In-Office



  • Manage endpoints via Intune and identity management through Entra ID.
  • Manage corporate workstation mobile device management (MDM) and workstation security
  • Provide IT service desk support including change requests, troubleshooting, onboarding/offboarding, equipment management, and break/fix support
  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Monitors transactions regularly to ensure policy and procedures are in accordance with service level agreement.
  • Manage network printers, televisions, and conference rooms



  • Bachelor's degree
  • 5 years of IT administration experience in Financial Services and/or broker dealer
  • Expert knowledge of MS Office Suite and Microsoft Admin Centers
  • Expert knowledge of macOS and Windows 10 & 11
  • Working knowledge of Azure AD
  • Strong management experience with Office365, including Outlook, OneDrive, and SharePoint
  • Experience with cloud service management of Zoom.
  • Strong knowledge of servers, telephony, and networks
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • Flexibility and adaptability—you will be juggling multiple projects in a fast-paced start-up environment
  • Be willing to be on-call as needed
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